Pay & Claim Policy | HRDC Claimable

Pay & Claim Policy (SBL-Khas Scheme) A Transparent, Safe & HRD Corp–Compliant Process for Training and Team Building

The Pay & Claim Policy is one of the most common and trusted financial arrangements under the HRD Corp SBL-Khas Scheme. It ensures that employers can run training or team-building programmes smoothly, while the Training Provider (TP) handles the claim submissions directly to HRD Corp.

This policy provides clarity on who pays, who claims, and how reimbursement works—minimising confusion and ensuring full compliance with HRD Corp’s requirements.

What Is the Pay & Claim Policy?

This ensures that the employer does not need to deal with complicated HRD Corp submissions, financial paperwork, or compliance documentation. The Training Provider handles everything from start to finish.

This policy is suitable for both:

HRD Corp–claimable trainings, and
HRD Corp SBL-Khas team-building programmes

How the Pay & Claim Policy Works

The process is straightforward and fully aligned with the SBL-Khas guidelines:

Step 1 – Employer Approves the Training

The employer confirms interest in the chosen programme (training or team building).

Step 2 – TP Submits the SBL-KHAS Application

The TP prepares and submits the SBL-Khas application to HRD Corp on behalf of the employer.

Documents Prepared by TP

Programme details
Modules and outcomes
Trainer profile
Quotation and cost breakdown
Attendance requirements
Indoor/outdoor compliance (for team building)

Training / Team Building Is Conducted

The programme is carried out according to HRD Corp guidelines.

Required documentation includes:
Attendance sheets
Photos and videos
Trainer reports
Participants’ evaluation forms
Indoor/outdoor proof (if applicable)

TP Submits Claim to HRD Corp / HRD Corp Reimburses the TP

After the programme, the Training Provider submits all documentation to HRD Corp for claim processing.

HRD Corp pays the Training Provider directly using the employer’s levy balance.
The employer’s levy will be automatically deducted once HRD Corp approves the claim.

Under SBL-Khas, the Pay & Claim Policy typically covers

For Training Programmes:

Trainer fees
Training room rental
Training materials & handouts
Meals (depending on approval)
Online training platforms (if virtual)

For Team Building (SBL-Khas):

Trainer fees
Outdoor & indoor activity facilitation
Activity materials
Training room/event hall
Mandatory indoor-outdoor 50/50 ratio
Employee allowances (based on travel distance)
Transport & accommodation (depending on eligibility)

Download Complete Steps Applying SBL-KHAS pdf

Advantages of the Pay & Claim Policy

Employers choose this policy because it offers:

✔ Full HRD Corp Compliance

The TP ensures all HRD Corp documentation, modules, and requirements are adhered to.

✔ No Need for Employer to Handle Claims

The TP handles all submissions, follow-ups, and evidence compilation.

✔ Faster Programme Approval

SBL-Khas applications are processed more smoothly when handled by an experienced TP.

✔ Transparent Financial Flow

Employer pays upfront → HRD Corp reimburses TP → Levy is deducted
No hidden fees or complicated structures.

✔ Clear Accountability

All responsibilities, payments, and documentation flow are clearly defined.

Get answers to your questions here

Employer Responsibilities Under Pay & Claim

Employers must:

Ensure levy balance is sufficient before approval

Pay the TP promptly after HRD approval

Provide accurate participant details

Ensure participants attend all sessions

Submit required internal documents (company profile, EPF contributions, etc.)

Attendance is crucial. HRD Corp may reject claims for participants who fail to attend.

Training Provider Responsibilities

The Training Provider must:

Submit complete applications to HRD Corp

Conduct the programme professionally with certified trainers

Provide HRD Corp–compliant deliverables

Prepare and submit claims accurately

Follow up until HRD Corp releases payment

Everything must be aligned with the latest HRD Corp circulars and SBL-Khas rules.

How Simple, Safe, and Transparent Funding Mechanism

The Pay & Claim Policy is the safest and most widely used method for HRD Corp SBL-Khas funding. Employers enjoy clear processes, minimal risk, and full support from the Training Provider—while their investment is reimbursed directly from their levy balance.