Privacy Policy
Skelling.com – HRD Corp Training Provider
Last updated: 2025 November
Skelling.com (“we”, “our”, “the Provider”) is committed to protecting your personal data and ensuring that your privacy is safeguarded. This Privacy Policy explains how we collect, use, store, disclose, and protect information in accordance with the Personal Data Protection Act 2010 (PDPA) and as required by HRD Corp (Human Resource Development Corporation) for claimable training activities.
By accessing our website, registering for training, or interacting with us, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect personal data from clients, employers, participants, and website users, including:
1.1 Personal Identification Data
Full name
NRIC / Passport (only if required for HRD Corp attendance records)
Contact number
Email address
Job title & department
Company name & registration details
1.2 Training & Attendance Data
Attendance sheets
Assessment results
Pre- and post-evaluation forms
Photos and videos taken during training sessions
HRD Corp documentation requirements
1.3 Website & Technical Data
IP address
Cookies and browser data
Pages visited
Inquiry form submissions
1.4 Financial & Administrative Data
Billing information
Company payment details
HRD Corp levy information (if provided by the employer)
We only collect data necessary to deliver our services and comply with HRD Corp standards.
2. How We Use Your Data
Your personal data may be used for the following purposes:
2.1 Training & Team-Building Delivery
Registering participants
Preparing training materials, certificates, and reports
Attendance validation
Conducting assessments
Ensuring activity safety and suitability (especially for physical activities)
2.2 HRD Corp Compliance
Pre-approval documentation
Training evidence submission
Claim processing under SBL-Khas
Audit requirements from HRD Corp
Reporting and verification
2.3 Internal Operations
Customer support
Programme improvement
Trainer allocation
Post-training communication
Issuing payment documents (invoice, receipt)
2.4 Marketing & Website Use
Improving user experience
Informing you about new courses, updates, and promotions
Sharing training photos/videos on our website or social platforms (optional & can be opted out)
We do not sell or rent your personal data to any third party.
3. Disclosure of Data
Your data may be shared only under these conditions:
3.1 HRD Corp
To fulfill claim requirements, we may submit participant data, attendance lists, training photos, and related documents to HRD Corp.
3.2 Trainers & Facilitators
For class preparation, trainers may receive participant lists and learning needs information.
3.3 Third-Party Service Providers
If required, such as:
Hotels & resorts for rooming lists (for team building)
Activity operators for safety preparation
Payment & accounting systems
IT service providers
All vendors are required to protect your data.
3.4 Legal & Regulatory Requirements
We may disclose data when required by:
Malaysian law
Court orders
Government authorities
HRD Corp audits
4. Retention of Data
We retain personal data only for as long as necessary to fulfil the following:
HRD Corp documentation timelines
Training and reporting requirements
Legal and financial record-keeping
Internal quality assurance
Typically, training-related data is stored for 7 years, unless a longer period is required by HRD Corp.
5. Data Protection & Security
We take appropriate technical and organisational measures to protect your data, including:
Secure storage systems
Password-protected databases
Restricted access for authorised personnel only
SSL encryption for website forms
Regular data backups
While we strive to protect your information, no method of transmission over the internet is fully secure. You use our services at your own risk.
6. Your Rights Under PDPA
You may request the following at any time:
Access to your personal data
Correction of inaccurate or outdated information
Withdrawal of consent for non-essential uses
Request for data deletion (subject to HRD Corp compliance requirements)
Limiting the processing of your data
Requests can be made via email to our Data Protection Officer.
7. Cookies & Website Tracking
Our website may use cookies to:
Enhance user experience
Monitor site performance
Track analytics
Improve marketing campaigns
You may disable cookies in your browser settings, but some features may not function fully.
8. Photography & Videography Consent
During training and team-building programmes, photos and videos may be taken for:
HRD Corp claim documentation
Internal quality assurance
Marketing & social media
If you do not wish to appear in photos/videos, please inform us in writing before the programme begins.
9. Links to External Websites
Skelling.com may link to external sites. We are not responsible for the privacy practices or content of these third-party websites.
10. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be published on this page with a new “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.a