Business Psychology Training | 100% HRDC Claimable
Companies today depend on people’s actions as well as their plans and processes. People who work in business psychology can figure out why other people think, act, and respond the way they do. When leaders and teams understand psychological principles, they can communicate and work together better and make clearer choices.This Business Psychology Training gives people useful psychological tools they can use to improve relationships at work, have a good effect on others, control behavior, and improve the performance of their organization. It turns insights into behavior into everyday skills that can be used in Malaysian business settings, and this training is 100% HRDC claimable.
Training Objectives
Participants will understand the basic ideas of business and workplace psychology. They will also learn how thoughts, emotions, and biases affect behavior and decisions. They will also learn how to use psychological communication models to improve relationships, how to use motivational psychology to boost performance and engagement, and how to use useful psychological tools to handle stress, conflict, and change at work.
SBL-Khas Scheme (Skim Bantuan Latihan Khas) / HRD Corp Claimable Course A direct claim scheme where HRD Corp pays the training provider directly using the employer’s levy balance. SBL Scheme (Skim Bantuan Latihan) A reimbursement scheme where the employer pays first and claims back later from HRD Corp.
Learning Outcomes
After completing this program, participants will be able to recognize behavioral patterns and emotional triggers in themselves and others, communicate more effectively using psychological insights, use persuasion and influence ethically to improve collaboration, reduce conflict by finding the root behavioral causes, make better decisions by being aware of cognitive biases, and build healthier working relationships that support productivity and long-term team performance.
Who Should Attend this Business Psychology Training and Why
This programme is ideal for:
- Managers & HODs – to understand team behaviour and lead more effectively.
- Supervisors & Team Leaders – to motivate and influence diverse personalities.
- Executives & Staff – to strengthen communication, teamwork, and self-management.
- HR & People Managers – to use psychology in engagement, performance, and conflict handling.
- Customer Service & Sales Teams – to better understand client emotions, needs, and reactions.
Why: Business Psychology helps employees behave more thoughtfully, communicate more clearly, and solve problems more effectively — resulting in improved workplace harmony and performance.
Business Psychology Training Modules (9:00 AM – 5:00 PM)
Day 1 – Understanding Workplace Behaviour
- Introduction to business psychology
- How beliefs, emotions & motivation affect performance
- Personality differences & behavioural styles
- Cognitive biases that affect workplace decisions
- Emotional triggers and how they impact communication
Day 2 – Applying Psychology to Real Work Situations
- Influence & persuasion in professional communication
- Team dynamics & collaboration psychology
- Managing conflict using behavioural strategies
- Motivation & engagement models for better performance
- Action plan: Applying psychology to improve daily work
Why Spend Your HRD Corp Levy on This Training?
When you use your HRD Corp levy to pay for this training, it helps people work together by teaching them more about how people act, makes them better leaders by helping them coach, motivate, and communicate better, improves overall performance by helping them make better decisions and be more flexible, and lowers conflict and stress by helping employees deal with psychological triggers.
All of this is done in a way that meets all HRD Corp SBL-Khas requirements, with structured modules, assessments, attendance tracking, and required paperwork. Putting your money into this levy helps people become better thinkers, leaders, and collaborators.