Emotional Intelligence Training | 100% HRDC Claimable
Today’s workplaces value teamwork and collaboration more than ever, so technical skills alone aren’t enough to ensure success. How well you can connect, lead, and solve problems depends on how well you can handle your own and other people’s emotions.
In Malaysia’s business world, emotional intelligence (EQ) is now one of the most sought-after skills for professionals. This study teaches people how to recognize their emotional triggers, deal with problems calmly, and communicate in a way that shows empathy, which improves teamwork and productivity.
Emotional Intelligence (EQ) Goals for the training
- Learn the five main parts of EQ: being self-aware, controlling your emotions, being motivated, having empathy, and having good social skills.
- Figure out what makes you feel bad and come up with ways to deal with it.
- Improve the way people talk to each other so that they can work together better.
- Increase understanding to boost trust and lower stress at work.
- Use emotional intelligence to be a better leader, make better decisions, and handle employees better.
SBL-Khas Scheme (Skim Bantuan Latihan Khas) / HRD Corp Claimable Course A direct claim scheme where HRD Corp pays the training provider directly using the employer’s levy balance. SBL Scheme (Skim Bantuan Latihan) A reimbursement scheme where the employer pays first and claims back later from HRD Corp.
Emotional Intelligence (EQ) Outcomes
Participants will be able to do the following after finishing this training:
- Recognize and control their own and other people’s emotional responses.
- Use understanding to work together better and solve problems more easily.
- Stay polite and communicate clearly when you’re under a lot of stress.
- Encourage teamwork and good relationships between people in different areas.
- Use EQ in your daily life, from talks to talking to clients.
- Motivate yourself and be strong when things get tough.
Why and who should join this Emotional Intelligence
This tool works well for:
- Managers and Team Leaders: to keep teams motivated and deal with people with different personalities in a good way.
- For supervisors and executives, to improve project communication and teamwork.
- HR and people managers should be sensitive to how emotions affect work life.
- Customer service and frontline workers need to be able to control their feelings when dealing with stressed-out clients.
- All Employees—to become more self-aware, flexible, and good at working with others.
Why: Having a high EQ makes relationships stronger, makes you happier at work, and helps you do a better job. When employees understand emotions, they can make choices with more care and thought, which is essential for long-term success.
Emotional Intelligence Itinerary
2-Day Training Modules (9:00 AM – 5:00 PM)
Day 1: The Foundation of Emotional Intelligence
- What is Emotional Intelligence and why it matters
- Understanding emotions and behavioural patterns
- Self-awareness and emotional triggers
- Managing reactions and developing emotional control
- Activity: Personal EQ assessment and reflection
Day 2: Applying Emotional Intelligence at Work
- Empathy and communication in teamwork
- Relationship management and active listening
- Dealing with stress, criticism, and conflict
- Building positive work relationships
- Action plan: Applying EQ daily in your role
Why should you take this Emotional Intelligence training with your HRD Corp Levy?
- Improves Communication and Teamwork: Employees who have been trained in EQ work together better and communicate more clearly.
- Less stress and conflict: workplaces where people are emotionally intelligent are calmer and more effective.
- Makes Leaders Better: EQ is a key part of being a good leader and making good decisions.
- Employees feel more connected, valued, and driven when their work is appreciated.
- Fully HRD Corp Compliant: All materials, attendance records, and tests meet the standards set by SBL-Khas.
Using levy money to pay for EQ training helps your company build emotionally strong teams that work together consistently and with understanding.